Our primary goal is to create long-term loyalty among our customers with our high quality products. Our entire staff is required to know the relevant requirements of our customers in their specific field and meet their expectations. Only then can we achieve outstanding, long-term customer satisfaction in terms of quality, delivery and price.
To help GRW live up to these standards each and every day, we maintain constant communication with our customers so we can determine their specific requirements,
thus enabling us to efficiently focus our efforts.
We operate a system involving constant improvement of our processes, and we review our processes by means of a modern system of indicators which allows us to recognize and utilize potential for improvement.
Our customers are the driving force of all of our business processes.
Our Mission Statement conveys the factors that shape our actions and drive us forward:
TO BE RECOGNIZED AS
THE PREMIER PROVIDER FOR
HIGH PRECISION MINIATURE
BALL BEARING SOLUTIONS.